Carnival Necklace Donkey

What is the delivery time of my order?

Orders placed before 12:00 on working days are delivered the next day. Personalized products are shipped within 1–3 working days. Standard delivery takes 1–2 working days after shipment.

Can I pick up my order?

Yes, pickup is possible. We will contact you to arrange a suitable time for collection.

Can I track my order?

Absolutely! Once your order is shipped, you will receive a Track & Trace code via email to follow your package through PostNL.

I did not receive a Track & Trace code — what now?

First, check your spam or junk email folder. If it’s not there, please contact us at info@wavydreams.com and we’ll assist you.

Can I return my order?

Yes, returns are accepted within 14 days if the product is unused. Exceptions apply for personalized items and teething rings with opened packaging. Return shipping costs are the responsibility of the customer.

Safety

All our products meet required safety standards such as NEN12586 and EN71. CE-tested where applicable. Made with child-safe, BPA-free materials.

Pacifier Clips & Teething Rings

Use under supervision. Inspect regularly. Max. length for clips: 22 cm. Materials: food-grade silicone, untreated beechwood.

Baby Mobiles, Holders & Babygym

Made from safe materials. Always install securely and keep out of reach when unsupervised.

Use & Care

Clean with a damp cloth only. Do not soak or expose to high heat or sharp objects.

Liability

Use is at your own responsibility. Improper use may result in damage or risk.

Payment Methods

You can pay with iDEAL, credit card, Bancontant or PayPal. All payments are processed securely and immediately.

Order Cancellation & Refunds

You can cancel your order or request a refund if it hasn’t been shipped or produced yet. Please contact customer service.

Data Protection

Your personal data is securely processed and stored according to applicable privacy regulations.